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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dorian Prather

January 27, 2026

5  out of  5
rating by Dorian Prather
"Justin was cool and invested in helping me out. He helped me get the renters insurance I needed for my new apartment and also suggested an auto bundles. At first I told him its okay but actually beat Allstate (my last insurance) and found some discount I ain’t even know I could qualified for. I didn’t think my premium could go any lower so that was a nice surprise. Thanks again Justin appreciate you"
We responded:
"Dorian, thank you for taking a moment to share your positive experience with Justin with us! Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Kandiss"
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Kelly B

January 23, 2026

5  out of  5
rating by Kelly B
"Was looking for some information since it's the beginning of the year. I spoke with Chris in customer service. Chris was very helpful, friendly, knowledgeable, and professional."
We responded:
"Kelly, thank you for sharing this about Chris! Your experience with him is exactly what we strive for. If you need anything at all, please don't hesitate to reach out! - Kandiss "
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Dion Thornton

January 23, 2026

5  out of  5
rating by Dion Thornton
"Great customer service"
We responded:
"Thank you so much for sharing this with us, Dion! We are so happy to hear that your had a great experience with our office. We're always here to help! - Kandiss"
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Margaret Battle

January 22, 2026

5  out of  5
rating by Margaret Battle
"Was considering moving to Detroit and I wanted to get some prices on local auto insurance in comparison to what I’ve been paying. Spoke with Chris Walters. He was very knowledgeable about the different coverages available and what would best suit my husband and me. He also was able to quote property insurance on a couple of homes we had visited. This was helpful in our decision to move. I highly recommend the Ecton agency and Chris Walter!"
We responded:
"Margaret, thank you so much for the great review! We're so glad Chris was able to take such great care of you. Helping clients feel informed and confident is always our goal! We truly appreciate the recommendation and support more than you know. We're here if you need anything at all! - Kandiss"
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Mistflower Moore

January 21, 2026

5  out of  5
rating by Mistflower Moore
"I love my State farm family Ms Brittany, Kandiss & the rest of the staff is very friendly, welcomeing Kandiss was very professional an excellent with helping me find the policy that fits my needs & concerns. I appreciate Brittany she was very patient and helpful with assisting me with explaining my policy an making sure I was getting all I needed. God bless you all 😘"
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Brian Johnson

December 19, 2025

5  out of  5
rating by Brian Johnson
"Kandiss provided me with excellent service and she is very knowledgeable. She really takes her time in explaining the policy to your understanding."
We responded:
"Brian, reading your review made my day! I am always here to help and provide you with excellent customer care. If you need anything, please give us a call. My team and I are always here to help! Thank you so much for your kind words. - Kandiss"
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Tyisha

December 19, 2025

5  out of  5
rating by Tyisha
"Brittany did an awesome job thank you"
We responded:
"Tyisha, thank you for taking a moment to share this with us! We are so happy to hear that Brittany took great care of you. If you need anything else, please don't hesitate to reach out! - Kandiss"
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renay hosendove

November 19, 2025

5  out of  5
rating by renay hosendove
"KandisChris and Brittany are very friendly and helpful, I'm glad they are always willing to help and be patient with me .I would recommend them to my friends and family 😊 Thank you guys for all your help"
We responded:
"Thank you for your kind words and recommendation, Renay! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Kandiss "
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andrea spradlin

November 19, 2025

5  out of  5
rating by andrea spradlin
"Great customer service. Chris Walter helped me and my husband with auto insurance. All my questions were answered and he was a pleasure to talk to."
We responded:
"Andrea, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Kandiss"
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Katy Alex Langford

November 11, 2025

5  out of  5
rating by Katy Alex Langford
"so I was with another popular auto company and paying for just the auto policy. Shout out to Kandiss for setting me up with a good bundle deal that saves me roughly $30 a month, and gives me better coverage overall. Shes very professional, prompt and I recommend doing business with her."
We responded:
"Katy, Thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Kandiss"
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Greg Spradlin

November 10, 2025

5  out of  5
rating by Greg Spradlin
"Chris Walter was such a pleasure to talk with, he answered all my questions I had and enjoyed talking with him. Thanks so much for the great customer service and taken the time to help with all my questions."
We responded:
"Greg, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kandiss"
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MINative Girl

October 23, 2025

5  out of  5
rating by MINative Girl
"Brittany was great! Exceptional customer service. Addressed all my needs. Highly recommend them to anyone."
We responded:
"Hello, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Kandiss"
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Kenyatta King

October 22, 2025

5  out of  5
rating by Kenyatta King
"Brittany and Chris are amazing. They are extremely professional, knowledgeable and personable. I've noticed on multiple occasions how they listen attentively and go above and beyond to assist me. Lastly, they follow-up in a timely manner. This office is amazing!"
We responded:
"Kenyatta, continuing a relationship with our customers is what we look forward to after we have assisted you with your current insurance matters! - Kandiss"
Profile photo of Wayne Williams

Wayne Williams

October 17, 2025

5  out of  5
rating by Wayne Williams
"Great customer care and service. Would recommend to rest of world."
We responded:
"Wayne, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! We truly appreciate you and the recommendation. - Kandiss"
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Jala Glaze

October 17, 2025

5  out of  5
rating by Jala Glaze
"I spoke with Kandiss for a policy and she was very helpful! Straightforward, no confusion with the answers to any questions I had. Thank you Kandiss!"
We responded:
"This made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. - Kandiss"
Profile photo of Keith Jones

Keith Jones

October 17, 2025

5  out of  5
rating by Keith Jones
"Great customer service great experience highly recommend"
We responded:
"Keith, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Kandiss "
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dawn parker

October 14, 2025

5  out of  5
rating by dawn parker
"It was a pleasure working with Brittany. She made adding a new car less stressful and worth it! She doubled check her initial quote for accuracy without me even requesting to have this done."
We responded:
"Dawn, Thank you so much for your kind words! We’re thrilled to hear we made shopping for insurance stress-free and worthwhile. We truly appreciate your feedback and look forward to assisting you in the future! - Kandiss"
Profile photo of Thomas Morrical

Thomas Morrical

October 14, 2025

5  out of  5
rating by Thomas Morrical
"Chris is awesome. He treated me like a member of the family."
We responded:
"Thomas, Thank you so much for the kind review. We appreciate your business! - Kandiss"
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tiara dye

October 8, 2025

5  out of  5
rating by tiara dye
"Kandiss was very patient and professional ! She was super nice and easy to work with ! She went over very important details and made me feel very confident and comfortable signing up for my first ever life insurance polices! Would always recommend her ! 1000/10 service !"
We responded:
"Tiara, We will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Kandiss"
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Leslie Shaw

October 1, 2025

5  out of  5
rating by Leslie Shaw
"Kandi’s was very professional and caring!"
We responded:
"Thank you so much, Leslie! This just made my day. We appreciate you! - Kandiss "
Profile photo of Jesse Bolicki

Jesse Bolicki

September 25, 2025

5  out of  5
rating by Jesse Bolicki
"brittany was a great help she helped me get my policy all straightened out !"
We responded:
"Jesse, thank you for taking the time to share this! We appreciate you. - Kandiss"
Profile photo of Sean Bush

Sean Bush

September 10, 2025

5  out of  5
rating by Sean Bush
"Kandiss was amazing. She patiently took her time to review everything with me and also put effort into informing me about all discounts available. For anyone looking for insurance coverage home, auto etc... I recommend you give this location a try."
We responded:
"Sean, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Kandiss "
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Karen Willoughby

September 5, 2025

5  out of  5
rating by Karen Willoughby
"Kandiss ecton. Was very helpful and nice. And if I could I would give her 10 stars!! Thank for your service."
We responded:
"Karen, I so appreciate you and am so happy to help with all of your insurance needs. Thank you for sharing! - Kandiss "
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Ariel Oros

September 5, 2025

5  out of  5
rating by Ariel Oros
"Kandiss is the best in the business! After speaking with other agents in the area from State Farm, her service is like no other. She’s very honest and upfront and patient enough to explain everything you need to know."
We responded:
"Ariel, Thank you so much for your kind words. Wonderful customers like you make our job so enjoyable. Appreciate you sharing! - Kandiss "
Profile photo of Tina Phillips

Tina Phillips

September 4, 2025

5  out of  5
rating by Tina Phillips
"Best customer service I've experienced. Superb, kind, professional. Above and beyond. Highly recommend!"
We responded:
"Tina, I'm so happy to hear that our team was able to provide you with great customer service. We are here for you always! - Kandiss"